Return/Replacement Policy

Return/Replacement Policy

You can place a return request within 10 days of order delivery. However, in case of Damaged/Missing/Empty Package/Wrong Product, the Return request should be filed within 2 days of delivery.

Return request will be reviewed by If required, the request will be shared with the merchant for his/her approval. After approval, pickup of the product will be arranged through our courier partners. If our reverse pickup service is not available at your address, we will ask you to dispatch the product. The courier charges will be reimbursed by After the product is received, it is verified against your claim, and accordingly, Replacement or Refund is initiated. Please note that Replacement would depend upon the stock availability with the respective merchant.

Returns/Replacement are accepted under the following cases –

Wrong Product – Wrong color/ size/ style wrong item ordered/ delivered

Returns/ Replacement requests will not be accepted under the following cases –

Under what conditions returns/ replacement request will not be accepted? If Products are Altered/ UsedIf Product is Returned without Original Packaging (price tags, labels & accessories)If Serial Number tampers Defective product that is covered under Seller/Manufacturer’s Warranty or Reported after 10 days of the delivery for Damaged/Missing/Empty Package/Wrong product that is reported after 2 days of the delivery Products sold under specific promotions, details of which would be mentioned in the Product page and Terms & Conditions page